PropFlow may collect information that you provide directly, such as contact details, company information, workspace configuration details, support requests, and other information you choose to submit through the website or service.
The platform may also process operational information needed to support the product experience, including account records, resident and portfolio data, communications, payment-related workflow data, and security-related events where applicable to the service configuration.
Information may be used to provide and improve the service, respond to enquiries, support onboarding, maintain security, manage subscriptions, troubleshoot issues, and communicate important product or account-related updates.
PropFlow should only use information in ways that are consistent with the customer relationship, applicable law, and the operational needs of providing the platform.
Customers who need help with privacy-related questions, access requests, or data handling concerns should use the appropriate support or contact channel so the request can be reviewed and responded to appropriately.
Additional data-processing terms, retention details, or customer-specific requirements may be handled through a separate agreement where required.