1. PropFlow Intellectual Property
All intellectual property in the PropFlow platform — including but not limited to the software, source code, user interface designs, graphics, logos, trademarks, trade names, database schemas, API specifications, documentation, and marketing content — is owned by or licensed to PropFlow and is protected by copyright, trademark, and database rights worldwide.
Protected under: Berne Convention for the Protection of Literary and Artistic Works; WIPO Copyright Treaty (WCT); UK Copyright, Designs and Patents Act 1988; US Copyright Act 17 U.S.C. and Digital Millennium Copyright Act (DMCA); EU Directive on Copyright in the Digital Single Market (2019/790); TRIPS Agreement; and all applicable national IP laws.
2. Licence to Use the Service
Subject to your active subscription and compliance with these policies, PropFlow grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for your internal business purposes.
This licence does not include the right to: copy, reproduce, or distribute the platform or its components; reverse engineer or decompile the software; sublicense or resell access; remove copyright or trademark notices; or use the PropFlow brand without prior written authorisation.
3. Customer Data Ownership
You retain full ownership of all data you upload to the Service — property records, tenant data, lease documents, and operational data ("Customer Data"). PropFlow does not claim any intellectual property rights over Customer Data.
You grant PropFlow a limited, non-exclusive licence to host, process, and transmit Customer Data solely to provide the Service to you. This licence ends when your subscription terminates and your data is deleted.
4. Feedback & Suggestions
If you submit feedback, ideas, or improvement suggestions to PropFlow, you grant PropFlow an irrevocable, perpetual, worldwide, royalty-free licence to use and incorporate such feedback without restriction or compensation.
5. DMCA Notice & Takedown (US Users)
If you believe material on the PropFlow website or platform infringes your copyright under the DMCA, you may submit a written notice to our designated DMCA agent via propflowhq.com/contact.
Your notice must include: (i) signature of the copyright owner or authorised agent; (ii) identification of the copyrighted work; (iii) location of the infringing material; (iv) your contact information; (v) a good faith belief statement; (vi) a perjury declaration confirming accuracy. PropFlow will respond to valid notices in accordance with DMCA requirements.
6. Third-Party Open Source
The Service incorporates third-party open-source software and licensed components. All third-party components are used in compliance with their respective licences. A list of open-source dependencies is available on request.
7. Reporting Infringements
To report any suspected infringement of PropFlow's intellectual property, or to report content that infringes a third party's rights, contact us via propflowhq.com/contact. We will investigate all credible reports and take appropriate action including content removal, account suspension, or legal proceedings where warranted.